If you are stuck with a claim, we help you understand when to intimate, what documents to keep ready, and where to check official network garages and hospitals. Claim approval and settlement always remain with the respective insurer.
Use Underpitch first for guidance, then intimate the insurer within the timeline shown below.
Call 9427752074 and tell us the policy type, insurer and incident details.
We tell you whether the claim should be intimated immediately, within 24 hours or before admission.
Keep policy copy, KYC, invoices, bills, photos, FIR, medical papers or survey papers depending on category.
Use the insurer number and network hospital/garage links below for formal registration and support.
Select category and insurance company. The page will show intimation timing, highlighted claim number, document checklist and official network hospital / garage links.
These are practical guidance timelines commonly used for claim intimation. Always use the policy wording and insurer instruction for the final requirement.
| Category | When to intimate | Important guidance |
|---|---|---|
| Health Insurance | Planned admission: at least 48 hours before admission. Emergency admission: preferably within 24 hours of hospitalization. | Carry health card, ID proof, doctor advice, admission note and medical papers. Use official network hospital list if you want to attempt cashless treatment. |
| Motor Insurance | Immediately after accident, damage or theft. | Do not start repairs before survey approval unless emergency towing or safety is involved. Keep photos, RC, driving licence, policy copy and FIR where applicable. |
| Fire & Burglary | Immediately after discovering the loss. | Inform insurer before disposal, cleanup or stock movement as far as possible. Keep photos, police/fire report, stock statement and purchase proof ready. |
| Travel Insurance | Immediately during medical emergency, baggage loss or travel disruption. | For overseas medical claims, contact the assistance helpline before major treatment whenever possible. Keep passport, boarding pass, bills and incident proof. |
| Marine / Transit | Immediately after damage, shortage or non-delivery is noticed. | Keep LR/GR, invoice, delivery remarks, survey request, photos and transporter certificate. |
| Personal Accident | Preferably within 24 hours of accident, hospitalization or death. | Keep FIR/MLC when relevant, hospital papers, disability certificate or death papers. |
| Life / Term Insurance | Nominee should intimate as soon as possible after death. | Keep death certificate, policy copy, nominee KYC, bank details and hospital or accidental-death papers. |
Each card below highlights the first action, the timing and the official network route to check.
Highlighted numbers below are the main support numbers to use with the respective insurer. Always reconfirm on the insurer website before final use because support routes can change.
Underpitch provides claim intimation guidance, document support and direction to official insurer routes. Claim admission, survey, cashless approval, settlement amount, repudiation and timelines remain subject to the insurer's final process and policy terms. If numbers or network routes change, please confirm on the official insurer website before final use.
